Then, follow Step 3: Update or change the webcam driver. What you're going to be doing is changing the camera driver to the, Microsoft USB Video Device driver. This solved the problem. Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, Some devices also have a tendency to get confused when both a built-in and external webcam are available. Check the settings of the application you’re using to ensure it’s set to the webcam you want. Image source: Alphr. 4. Check webcam settings. There are a few settings which may be preventing your webcam from working properly. Go to your System Diagnostic (for my hp, I had HP Diagnostic where I reached through spamming Esc on startup and then pressing F2 on the next pop-up) From there, just select your language and then you'll see multiple things to choose. You could run any tests you want for a particular component, or your whole device. Level 1. 04-13-2020 04:37 PM. Thank you for your reply. This problem happens because of one or more issues with parts of the Windows Registry. Solving this problem by deleting the Upper Filters and Lower Filters registry values. - To do that open the registry editor (Start > Run > regedit > OK) and in the left pane navigate down to My Computer Basic troubleshooting. First of all, make sure the following steps are done: Check if there is a physical switch of the Camera, like a Fn key that may have been pressed which may have ended up disabling Camera. Make sure the Camera is enabled in UEFI Settings of the computer. Make sure the firmware of the computer is updated. Camera not working in Hp Pavilion Notebook Windows 10 Home 64-bit Version: 19041.423 Hi for a last few times now , the camera is not working . I have tried updating the drivers (it says no updates further) , Reinstall the camera in device manager , Roll back the camera (it says No versions to roll back) If the issue still persists, try these steps -. 1) In Windows, search for and open Device Manager. 2) Expand the Imaging Devices. 3) Right-click on the HP Webcam and select Uninstall. 4) Confirm the uninstallation. 5) Restart the computer to reinstall the Webcam driver. Try updating your computer -. Try the Best Methods to Fix Webcam Not Working on Windows 10. Method 1: Ensure Apps are Permitted to Access Webcam. Method 2: Turn Off All USB Hubs. Method 3: Frequently Check for Windows Update. Method 4: Start Your PC Again. Method 5: Update Drivers Using Bit Driver Updater. Control Panel - Device Manager - Imaging - write down make and model of camera - double click. on it and on driver's tab get version. Now click Update Drivers (which may not do anything as MS. is far behind certifying drivers). The RIGHT CLICK on the camera - UNINSTALL - REBOOT - this. HI there! I have an issue with my laptop. Camera shutter stuck in one closed position. I have all updates from Windows and all drivers, I have changed privacy settings, but nothing helps to fix this problem. I've made 2 pictures in 2 different modes and I want to show you the problem. I have marked lCJXVN.